Network Support Specialist - Work from Homeasd - Questronix Corporation

• Monitor and Maintain Network: Ensure optimal network performance and provide seamless user experiences.

• Troubleshoot Network Issues & Provide Remote User Support: Diagnose, troubleshoot, and resolve network issues, including internet access, VPN, and firewall problems, while delivering exceptional customer service through remote support.

• User Onboarding/Offboarding: Manage network access, set up, and permissions for new hires and departing employees, ensuring secure and smooth transitions.

• Network Security: Implement security protocols and monitor for vulnerabilities to protect user data and ensure network integrity.

• Assist with Network Upgrades: Participate in network installations, expansions, and system testing.

• Administer Corporate Software and Systems: Oversee and manage corporate software platforms, ensuring they are properly maintained and aligned with business needs.

• After-Hours On-Call Support: Provide after-hours support for network emergencies as needed.

• Documentation: Maintain accurate records of network configurations, troubleshooting steps, and procedures.

Job Category: aa IT Support

Job Type: Freelance WFH

Job Location: aa Makati

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\u2022 Monitor and Maintain Network: Ensure optimal network performance and provide seamless user experiences. <\/p>\n\n\n\n

\u2022 Troubleshoot Network Issues & Provide Remote User Support: Diagnose, troubleshoot, and resolve network issues, including internet access, VPN, and firewall problems, while delivering exceptional customer service through remote support. <\/p>\n\n\n\n

\u2022 User Onboarding\/Offboarding: Manage network access, set up, and permissions for new hires and departing employees, ensuring secure and smooth transitions. <\/p>\n\n\n\n

\u2022 Network Security: Implement security protocols and monitor for vulnerabilities to protect user data and ensure network integrity. <\/p>\n\n\n\n

\u2022 Assist with Network Upgrades: Participate in network installations, expansions, and system testing. <\/p>\n\n\n\n

\u2022 Administer Corporate Software and Systems: Oversee and manage corporate software platforms, ensuring they are properly maintained and aligned with business needs. <\/p>\n\n\n\n

\u2022 After-Hours On-Call Support: Provide after-hours support for network emergencies as needed. <\/p>\n\n\n\n

\u2022 Documentation: Maintain accurate records of network configurations, troubleshooting steps, and procedures. <\/p>\n\n\n\n

$\"\"$ <\/figure>\n\n\n\n

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